Tanka: a team communication tool with intelligent responses and long-term memory

General Introduction

Tanka is an innovative AI-driven communication tool designed for teams to improve collaboration efficiency and knowledge management. By integrating long-term memory technology, Tanka automatically saves and organizes the team's chats, documents, and business context to build an intelligent "second brain of the team", and seamlessly integrates with popular tools such as Slack, WhatsApp, Gmail, and others to provide context-based smart replies and task management. Tanka seamlessly integrates with popular tools such as Slack, WhatsApp, and Gmail to provide contextualized smart responses and task management features that help teams save time and reduce duplication of work. Ideal not only for sales support teams that need to respond quickly, but also for small and medium-sized businesses that need to retain critical information or accelerate the integration of new employees, Tanka is centered on transforming fragmented communications into actionable, intelligent resources that enable teams to collaborate more efficiently and effectively.

Function List

• AI Long-term memory: Record and organize your team's chat history, documents, and work habits into a readily retrievable knowledge base.
• intelligent reply (to a question): Generate fast and accurate response suggestions for messages and emails based on conversation context and memory.
• Multi-Platform Integration: Support for Slack, WhatsApp, Telegram, Gmail, and other tools to unify the management of cross-platform messages.
• Personalized AI Assistant: Provide each user with a dedicated assistant that summarizes conversations, manages tasks and provides advice.
• Mandate and goal management: Extract to-do lists from conversations, automatically generate task lists and track progress.
• real time translation: Supports multilingual communication and facilitates hassle-free collaboration for global teams.
• knowledge retrieval: Quickly search historical information to ensure that key decisions and insights are not lost.

Using Help

Installation and use process

Tanka offers multiple ways to use it, including mobile app, web version and integrated plugin, so users can choose the right version according to their needs. Below are the detailed operating instructions:

Installation process

1. Download Apps
   • Visit the official website and click the "Download" button.
   • Choose the appropriate version according to your device: Android users can go to Google Play to download, iOS users are not yet available and can use the web version.
   • Once the download is complete, the installer will automatically guide you through the installation.
2. Register & Login
   • Open the app or web version and click "Log In" or "Join Waitlist" (if new).
   • Enter your email address, set a password, or use Google Single Sign-On.
   • After successful registration, the system will send a verification email, click the link to activate your account.
3. Integration of existing tools
   • Once logged in, go to the Settings page and find the Integrations option.
   • Click Add Slack, WhatsApp or Gmail and follow the prompts to authorize Tanka to access the appropriate data.
   • Once authorization is complete, Tanka automatically synchronizes history and contact information.

Main Functions Operation Guide

1. Use of AI long-term memory

• Function Introduction: Tanka automatically saves the team's conversations, shared documents and work context in the chat tool, creating a dynamic knowledge base.
• procedure::
  1. Have a team conversation in any integration tool (e.g. Slack) and Tanka will record it in the background.
  2. When you need to find historical information, go to the Tanka main screen and click on the search bar.
  3. Enter a keyword (e.g. "project plan") and Tanka will display the relevant dialog snippets, documents and context.
  4. Click on the result to see the full transcript and jump directly to the original conversation location.
• Usage Scenarios: Quickly retrieve past project discussions when onboarding new employees, avoiding repetitive inquiries.

2. Operation of smart replies

• Function Introduction: Tanka generates quick reply suggestions based on conversation content and memory to improve communication efficiency.
• procedure::
  1. After receiving a message in a chat window (e.g. WhatsApp), Tanka automatically pops up a "Smart Reply" suggestion box.
  2. View the suggested response (e.g., "Yes, I'll schedule a meeting as soon as possible") and send it directly by clicking Send, or edit it manually and send it.
  3. To personalize it, click on "More Options" and Tanka will optimize the suggestions according to your language style.
• Tips for use: After a few more uses, Tanka will learn your tone of voice and provide a more personalized response.

3. Multi-platform integration and harmonized management

• Function Introduction: Consolidate data from multiple communication tools into one interface to avoid frequent application switching.
• procedure::
  1. On the left side of the Tanka main screen, select the integrated tool (e.g. Gmail).
  2. View synchronized emails or messages and click to reply or mark tasks.
  3. Use the "Unified Inbox" feature to centrally view what's new across all platforms.
• Usage Scenarios: Ideal for administrators who want to keep track of Slack team discussions and Gmail customer emails at the same time.

4. use of personalized AI assistants

• Function Introduction: Each user has a dedicated AI assistant to help summarize conversations and manage tasks.
• procedure::
  1. Click on the "Assistant" icon in the chat screen and type in a command (e.g. "Summarize this week's discussion").
  2. The assistant generates a concise summary with key points and to-do lists.
  3. Click "Add Task" to turn the items in the summary into a list of trackable tasks.
• Tips for use: Interact with the assistant in natural language, e.g. "Remind me to reply to the customer tomorrow".

5. Operation of real-time translation

• Function Introduction: Supports multi-language real-time translation for multinational team collaboration.
• procedure::
  1. When you receive a message in a foreign language in chat, click the "Translate" button on the right side of the message.
  2. Select the target language (e.g. Chinese) and Tanka will translate and display it instantly.
  3. When you send a reply, you can check the "Send with automatic translation" box to ensure that the other party receives the native language version.
• Usage Scenarios: Ensure that information is transmitted without error when communicating with overseas customers.

Operating Procedure Precautions

• data security: Tanka uses enterprise-grade encryption and user data is not used for AI training to ensure privacy.
• network requirement: Recommended for use on stable Wi-Fi to ensure synchronization and search speed.
• Feedback OptimizationIf you find any problems, please submit your suggestions in the "Help & Feedback" section, and the team will continue to improve it.

By following these steps, users can quickly get started with Tanka and integrate it into their daily workflow. Whether it's saving time on replies or retaining team knowledge, Tanka can dramatically increase efficiency.