Kotae - AI Chatbot Platform Analyzes Website Content, Training Documents to Generate Accurate Answers

What's Kotae?

Kotae is an intelligent chatbot platform for small businesses, developed on ChatGPT technology. Supporting over 80 languages, Kotae responds quickly and naturally to customer inquiries, generating accurate answers based on analysis of a user's website content, training documents, FAQs, etc. Kotae requires no programming skills, and can be customized and deployed in a few simple steps in as little as 5 minutes, and supports branding with the ability to add a company logo, theme colors, and a welcome message. Kotae can evolve and improve its intelligence based on chat history and continuously added training data, and provides real-time conversation management so that human agents can take over conversations if necessary. kotae is primarily used to automate customer inquiries, improve customer satisfaction, and collect customer feedback to help companies provide localized services on a global scale.

Kotae's main functions

• Multi-language support: Support for more than 80 languages helps companies provide localized customer support services globally.
• Rapid natural response: Based on ChatGPT technology, it provides fast and natural customer responses to enhance the customer experience.
• content-driven: Analyze user website content, training documents, FAQs, etc. to generate accurate responses and ensure relevance and accuracy of responses.
• Easy setup: No programming knowledge is required, and users can customize and deploy Kotae in a few simple steps, with the entire process taking only 5 minutes.
• Data-driven training: Users train and customize Kotae based on site crawls, training documents and FAQs to better understand the business and provide more accurate responses.
• Brand Customization: Users are able to customize the look of Kotae, including adding company logos, theme colors and welcome messages, support for creating a set of FAQs to override AI's responses, and enhanced brand consistency.
• intelligent evolution (religion): Based on chat history and continuously added training data, Kotae is constantly improving its intelligence to better adapt to customer needs.
• Real-time dialog management: Provides the ability to monitor and manage conversations in real-time, supporting human customer service to take over conversations when necessary to ensure that complex issues are properly resolved.

Kotae's official website address

• Official website address:: https://kotae.ai/

How to use Kotae

• Visit the official website: Visit Kotae's official website at https://kotae.ai/ and follow the instructions to complete registration and login.
• Creating Chatbots: Name the chatbot and set up brand-related elements such as company logo, theme colors, and welcome message.
• Training Chatbots: Upload website links, training documents (e.g. PDFs, Word documents, etc.) or Frequently Asked Questions (FAQs) to the Kotae platform. Adjust the robot's answering style, knowledge base scope and other parameters as needed.
• Customized Appearance: Customize the appearance of the chatbot, including interface colors, fonts, button styles, etc., to ensure that it is consistent with the brand image.
• Testing and Optimization: Conduct internal tests before deployment to ensure that the bots can accurately answer common questions. Based on the test results, adjust the training data or optimize the settings to improve the accuracy and naturalness of the answers.
• Deployment goes live: Embed Kotae chatbots into websites, social media pages, or other customer touchpoints.

Kotae's core strengths

• Multi-language support: Meet the needs of global customers and help companies expand into international markets.
• Rapid deployment: No programming required, 5-minute customization and deployment to lower the barrier to use.
• Highly customizable: Supports customization of appearance and interaction to ensure consistency with the brand image.
• intelligent evolution (religion): Improve intelligence based on continuous learning and adapt to business changes.
• Efficient customer support: Automate most routine issues, freeing up labor to focus on high-value interactions.
• Data-Driven Optimization: Help organizations improve their products and services based on customer interaction data.

Who is Kotae for?

• small business owner: Business owners have limited resources and need to realize 24/7 customer support at low cost to improve service efficiency and customer satisfaction.
• multinational enterprise: Provide multilingual support for global customers, delivering a unified customer experience across language and cultural barriers.
• Customer Service Team: Based on automating common problems, freeing up manpower to focus on problem complexity and improving overall productivity.
• Marketing and Sales Team: Engage prospects with personalized chat interactions, gather feedback, and optimize marketing strategies.
• Technical Support Team: Respond quickly to customer technical issues, provide immediate guidance, and enhance the technical support experience.