Glean: An enterprise-level AI capability integration platform that generates, searches and integrates enterprise materials to automate work scenario processes

General Introduction

Glean is a work AI tool created by a team of Google search engineers. It integrates with multiple workplace applications and suites, such as Microsoft 365, Google Workspace, Salesforce, and Slack.Glean works with the Microsoft Copilot It is a comparable competitor, but does not offer a public trial.

Glean is a work AI platform designed for organizations to help users efficiently find, create and automate a wide range of tasks by connecting all of an organization's data.Glean provides powerful search capabilities to quickly find the information, documents and people you need. In addition, Glean supports content creation and summarization, helping users generate high-quality documents, updates and deliverables. By automating repetitive tasks and workflows, Glean dramatically improves productivity and reduces internal support requests, and Glean's AI assistant capabilities provide trusted answers and content generation to help organizations better manage and leverage their data resources.

Function List

• Information Search: Find information, documents and people quickly
• Content creation and summarization: Generate high-quality documentation, updates and deliverables
• Automated workflow: Automate repetitive tasks and workflows
• AI Assistant: Provide trusted answers and content generation
• Enterprise data management: Secure management and utilization of enterprise data resources
• Employee Onboarding Support: Helping New Employees Adapt Quickly to the Job
• Customer Support: Reduced internal support requests and increased customer satisfaction

Using Help

Functional operation flow

1. Information SearchGlean: Enter a keyword in the search field and Glean will quickly display relevant information, documents and people. Users can further refine their search results with filtering options.
2. Content creation and summarization: Users can generate high-quality documents, updates, and deliverables using Glean's content creation tools. glean also supports automated summarization of documents, threads, and meeting notes to help users quickly access key information.
3. Automated workflow: Glean provides a variety of pre-built automated workflows that users can select and apply as needed. Users can also customize workflows to meet specific business needs.
4. AI Assistant: Glean's AI assistant answers user questions and generates content. Users simply enter a question or request in a dialog box and the AI assistant quickly provides the answer or generates the desired content.
5. Enterprise data management: Glean helps organizations effectively manage and utilize their data resources through secure connectivity and management tools. Users can set data access rights to ensure data security.
6. Employee Onboarding Support: Glean provides comprehensive employee onboarding support features to help new employees quickly acclimate to the workplace. Users have access to onboarding guides, training materials and FAQs.
7. Customer Support: Glean's Customer Support feature reduces internal support requests and increases customer satisfaction. Users can access help and solutions through Glean's Support Center.