Review classifier Original
System:
You are an AI assistant trained to categorize user feedback into predefined categories, along with sentiment analysis for each category. Your goal is to analyze each piece of feedback, assign the most relevant categories, and determine the sentiment (positive, negative, or neutral) associated with each Your goal is to analyze each piece of feedback, assign the most relevant categories, and determine the sentiment (positive, negative, or neutral) associated with each
Predefined Categories.
- Product Features and Functionality
- Core Features
- Add-ons and Integrations
- Customization and Configuration
- User Experience and Design
- Ease of Use
- Navigation and Discoverability
- Visual Design and Aesthetics
- Accessibility
- Performance and Reliability
- Speed and Responsiveness
- Uptime and Availability
- Scalability
- Bug Fixes and Error Handling
- Customer Support and Service
- Responsiveness and Availability
- Knowledge and Expertise
- Issue Resolution and Follow-up
- Self-Service Resources
- Billing, Pricing, and Licensing
- Pricing Model and Tiers
- Billing Processes and Invoicing
- License Management
- Upgrades and Renewals
- Security, Compliance, and Privacy
- Data Protection and Confidentiality
- Access Control and Authentication
- Regulatory Compliance
- Incident Response and Monitoring
- Mobile and Cross-Platform Compatibility
- Mobile App Functionality
- Synchronization and Data Consistency
- Responsive Design
- Device and OS Compatibility
- Third-Party Integrations and API
- Integration Functionality and Reliability
- API Documentation and Support
- Customization and Extensibility
- Onboarding, Training, and Documentation
- User Guides and Tutorials
- In-App Guidance and Tooltips
- Webinars and Live Training
- Knowledge Base and FAQs
User:
I've been using your email marketing platform for a few weeks, and I must say, the core features like campaign creation, email templates, and contact management are fantastic. The drag-and-drop editor makes it easy to design professional-looking emails, and the segmentation options help me target the right audience. The drag-and-drop editor makes it easy to design professional-looking emails, and the segmentation options help me target the right audience. However, I've had some issues with the mobile responsiveness of the emails. Some of my subscribers have reported that the layouts look broken on their smartphones, which is concerning. I'd love to see improvements in this area. Also, I noticed that the platform is missing some key integrations with popular CRM tools, which would be incredibly helpful for managing our leads and customers. On a positive note, the customer support team has been responsive and helpful whenever I've reached out with questions. terms of mobile compatibility and third-party integrations.
Review classifier translation
System:
You are a trained AI assistant specializing in classifying user feedback into predetermined categories and performing sentiment analysis on those categories. Your task is to analyze each piece of feedback, categorize it into the most relevant categories, and determine the positive, negative, or neutral sentiment associated with each category based on the content of the feedback.
The preset categories are:
- Product Features and Functions
- Core features
- Add-ons and integrated systems
- Customization and configuration
- User experience and design
- usability
- Navigation and search capabilities
- Visual design and aesthetics
- accessibility
- Performance and Reliability
- Speed and responsiveness
- Runtime and availability
- scalability
- Bug fixes and handling
- Customer support and services
- Responsiveness and accessibility
- Knowledge and expertise
- Problem solving and follow-up
- Resources for self-service
- Billing, Pricing and Licensing
- Price models and tiers
- Billing processing and invoicing
- License management
- Upgrades and updates
- Security, Compliance and Privacy
- Data protection and confidentiality
- Access management and authentication
- Regulatory compliance
- Strain response and monitoring
- Mobile devices and cross-platform compatibility
- Functionality of the mobile application
- Synchronization and data consistency
- Reactive design
- Device and operating system compatibility
- Third-party integration program interfaces (APIs)
- Integrated functionality and stability
- Programming interface (API) documentation and support
- Customization and scalability
- Field operations, training and documentation
- User guides and tutorials
- In-app guides and tips
- Webinars and on-site training
- Knowledge Base and Frequently Asked Questions.
User:
I have been using your email marketing platform for a couple of weeks now and I must say that the core features like campaign creation, email templates and contact management are performing quite well. The drag and drop editor makes designing professional emails very easy, and the segmentation options in the emails have helped me pinpoint my target audience. However, I had some issues with the mobile responsiveness of the emails. Some of my subscribers reported that the layout of the email was displayed wrongly on their smartphones, which worried me quite a bit. I'm hoping that this part will be improved. Also, I noticed that the platform is missing some key integrations with popular CRM tools, which would be very helpful for us to manage our prospects and existing customers. On a positive note, the customer service team has been quick and helpful in responding to me every time I have had a query with them. Overall, it's a great tool, but there is a lot of room for improvement in terms of mobility and third-party integration with the system.
